Returns & Exchanges
At The Curated, we strive for timeless satisfaction and offer a 14-day return window for all unworn garments in their original packaging. We ensure a seamless process for exchanges and refunds to maintain the high standard of your shopping experience.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Carefully place the items in their original dust bags and boxes, ensuring all designer tags remain attached and intact.
- 3.Affix Shipping Label
Download and print the prepaid shipping label provided via email and securely attach it to the outside of your return parcel.
- 4.Drop Off and Track
Hand over your package to the designated courier service and retain your tracking receipt until your refund has been processed.