Returns & Exchanges

At The Curated, we strive for timeless satisfaction and offer a 14-day return window for all unworn garments in their original packaging. We ensure a seamless process for exchanges and refunds to maintain the high standard of your shopping experience.

Return Process

  • 1.
    Initiate Your Return

    Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

  • 2.
    Prepare the Package

    Carefully place the items in their original dust bags and boxes, ensuring all designer tags remain attached and intact.

  • 3.
    Affix Shipping Label

    Download and print the prepaid shipping label provided via email and securely attach it to the outside of your return parcel.

  • 4.
    Drop Off and Track

    Hand over your package to the designated courier service and retain your tracking receipt until your refund has been processed.